Terms of Service
Last updated: September 19, 2025
From everyone at Shamel Studio, thank you for using our products! We built Shamel to help filmmakers, producers, and studios do their best work. Every day, people trust us with their scripts, schedules, and budgets.
Because we don't know every one of our customers personally, we need some Terms of Service to help keep the ship afloat.
Definitions
When we say "Company," "we," "our," or "us," we mean Shamel Studio, Inc., a C-corporation based in the United States.
When we say "Services," we mean our websites (including shamelstudio.com, app.shamelstudio.com, and related subdomains) and any product created and maintained by Shamel Studio. That includes our scheduling, budgeting, and call sheet tools—whether delivered through a web browser, desktop app, or mobile app.
When we say "You" or "your," we mean the people or organizations that hold an account with one or more of our Services.
Agreement to Terms
We may update these Terms in the future. Whenever we make a significant change, we'll refresh the date at the top of this page and take appropriate steps to notify account holders.
When you use our Services, now or in the future, you are agreeing to the latest Terms. There may be times where we do not exercise or enforce a right or provision of the Terms; however, that does not mean we are waiving that right.
If you violate these Terms, we may terminate your account. That's a broad statement and it means you need to place a lot of trust in us. We do our best to deserve that trust by being open about who we are, how we work, and keeping an open door to your feedback at info@shamelstudio.com.
Account Terms
You are responsible for maintaining the security of your account and password, and for ensuring that any team members you invite do the same.
Shamel Studio cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
You may not use the Services for unlawful purposes or in violation of intellectual property rights.
You are responsible for all content uploaded to your account, including scripts, budgets, and schedules.
You must be a human. Accounts registered by bots or automated methods are not permitted.
Payments, Refunds, and Plan Changes
Certain features require a paid subscription. Payments are processed securely via our third-party provider (Stripe).
Subscriptions are billed in advance on a monthly or annual basis and automatically renew until canceled.
If you upgrade during a billing cycle, charges may be prorated. If you downgrade, the new rate takes effect at the next billing cycle.
All fees are exclusive of taxes. If required, we collect taxes on behalf of the authorities.
Refunds are handled according to our Fair Refund Policy.
Cancellation and Termination
You can cancel your account at any time through the account settings. Cancellation takes effect immediately, and you will not be billed again.
Upon cancellation, your content will become inaccessible. Within 30 days, it will be permanently deleted from our active systems, and within 60 days, from our backups. Once deleted, it cannot be recovered.
We reserve the right to suspend or terminate accounts that violate these Terms. Suspension means you and your users lose access to your account; termination means deletion of your account and its contents.
Modifications to the Service and Prices
We are constantly improving Shamel Studio. We may modify or discontinue parts of the Service at any time, with or without notice.
If pricing changes, we will provide at least 30 days' notice for existing subscribers via email or in-app notifications.
Uptime, Security, and Privacy
We take uptime and data security seriously, but the Service is provided on an "as is" and "as available" basis.
We use encryption, backups, and other safeguards, but cannot guarantee uninterrupted or error-free service.
By using Shamel Studio, you agree that we may process your data as described in our Privacy Policy.
Copyright and Content Ownership
You retain ownership of the scripts, schedules, budgets, and any other content you upload.
By uploading content, you grant us a limited license to store, process, and display it only to provide the Services.
We do not sell or use your creative materials for any purpose outside the operation of Shamel Studio.
Shamel Studio owns all rights to the software, branding, and intellectual property of the Services. You may not duplicate, copy, or reuse any part of the platform without our written consent.
Features and Bugs
We design Shamel Studio with care and test features thoroughly. Like all software, bugs happen. We track and prioritize fixing issues, especially those related to security or data integrity. Not all bugs will get fixed immediately, and we cannot guarantee error-free Services.
API and Integrations
If you use our APIs or integrations, your use is subject to these Terms plus any additional API-specific rules we publish. We may suspend access if your usage negatively impacts performance or security.
Liability
To put it all in one place:
Shamel Studio is not liable for indirect, incidental, or consequential damages, including lost profits, production delays, or lost data.
Our total liability will not exceed the fees you paid to us in the 12 months prior to a claim.
Choosing to use Shamel Studio means you are placing trust in us. We work hard to be worthy of that trust through security, transparency, and care.
Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Disputes will be resolved in the courts of Los Angeles County, California.
Contact Us
Questions about these Terms?